Términos del servicio
Last Updated: August 2025
Welcome to Otantik Home. By accessing or using our website, products, or services, you agree to comply with these Terms of Service (“Terms”), which govern your relationship with us. Please read carefully.
1. Acceptance of Terms
By creating an account, placing an order, or otherwise using Otantik Home’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other applicable policies.
2. Account Security and Responsibility
You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use or breach of security.
3. Ordering and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including pricing errors, product unavailability, or suspected fraudulent activity. Payment must be authorized by the cardholder and valid at the time of purchase.
Before submitting your order, please review it carefully. Once submitted, orders cannot be modified or canceled except as outlined in Section 4.
4. Order Cancellation
You may cancel an order within 5 minutes of placing it by contacting customer service. After this window, cancellations or modifications may not be accepted.
5. Shipping and Delivery
We process orders Monday through Friday, excluding holidays. Estimated delivery dates are provided at checkout but are not guaranteed. Otantik Home ships only to physical addresses within the contiguous United States; we do not ship to P.O. boxes, Alaska, Hawaii, or U.S. territories.
Once an order has shipped, we are not responsible for delays, loss, or theft. Tracking information will be provided when available.
6. Returns, Exchanges, and Refunds
Returns must be initiated within 14 days of shipment and items must be unused and in their original packaging. Return shipping costs and restocking fees apply as outlined in our Return Policy.
For exchanges, return shipping costs will be the customer’s responsibility, while Otantik Home covers shipping the replacement item. Exchanges are not subject to restocking fees.
Refunds will be processed within 10 business days after we receive and inspect returned merchandise. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.
7. Intellectual Property
All content on this website—including images, text, graphics, logos, and designs—is the exclusive property of Otantik Home or its licensors and is protected under applicable intellectual property laws. Use of any content without prior written permission is strictly prohibited.
8. User Conduct
By using our website, you agree to comply with all applicable laws and not engage in harmful activities such as spamming, hacking, data mining, impersonation, or interference with the operation of the website.
9. Warranty Disclaimer
Otantik Home products are provided “as is,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Otantik Home and its affiliates shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of your use of our products or services, even if advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Otantik Home, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms or misuse of our services.
12. Arbitration and Dispute Resolution
Any disputes arising out of or related to these Terms shall be resolved exclusively through binding arbitration in the State of Texas under the rules of the American Arbitration Association. By agreeing to these Terms, you waive the right to a jury trial and class action.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
14. Changes to Terms
Otantik Home reserves the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our site following such changes constitutes acceptance of the revised Terms.
15. Contact Us
For any questions regarding these Terms or other policies, please contact us at:
Email: info@otantik-usa.com
Phone: +1 (833) 419-2870